'Solstice Treasures' Wax Seal Stamp

Care Instructions

• Wax beads: Store in a cool, dry place, away from direct sunlight and high temperatures to maintain their best condition.

• Wax seals: After use, gently clean the seal with a soft cloth to remove any wax residue. Avoid using harsh chemicals for cleaning. To prevent oxidation, store the wax seal in a dry place and consider applying a thin layer of protective oil regularly to prolong its lifespan.

Safety Instructions

• Prevent ingestion of wax beads or seals by children or pets to avoid any hazards.

• Handle melted wax with care to avoid burns. It is recommended to wear protective gloves and ensure you are working in a well-ventilated area during use.

• If you have allergies to natural beeswax, please handle wax products with caution and consult a physician prior to use. If an allergic reaction occurs, discontinue use immediately and seek medical assistance.

Customer Support

• If you have any questions or need assistance, please contact us at contact@limerenceseals.com. We strive to respond to your inquiries within 12 hours to ensure a pleasant and smooth shopping experience.

• Our customer service team provides professional support. Whether you have questions before, during, or after your purchase, we are dedicated to serving you.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. A flat fee of $5 will be charged for all returns.

You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases, you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Please note that all wax seal stamps are custom products and will be completed within 15 days. They are non-returnable.

If you need to return an item, please contact us at contact@limerenceseals.com. We will assist you with the return process as quickly as possible and notify you via email of your refund status once we have received and processed the returned item.

Processing Time

• All orders are processed and shipped within 1-2 business days. Orders are not processed or shipped on weekends or holidays.
• If we are experiencing a high volume of orders, shipments may be delayed by a few days. In such cases, we will notify you via email.
• Please note that all stamp products are limited custom items and will be made after you place your order. These items are non-returnable and non-exchangeable. Due to production time constraints, stamp products will be shipped within 15 days.

Shipping Charges and Delivery Time

Shipping charges for your order will be calculated and displayed at checkout.

• Standard Shipping: 5-7 business days
• Free Shipping: Orders over $40

Delivery delays can occasionally occur.

Order Tracking

After your order has been shipped, you will receive an email with a tracking number. You can use this tracking number to check the status of your package on the carrier's website.

Customs, Duties, and Taxes

LimerenceSeals is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages and Issues

Please inspect your order upon reception. If the item is damaged or defective, please contact us within 7 days of receipt at contact@limerenceseals.com. Include your order number and a detailed description of the issue. We will assist you further. Order Changes and Cancellations

International Shipping Policy

For shipping outside of the United States, please contact us at contact@limerenceseals for more information.